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Evidence Guide: PSPIM409A - Maintain injury management case files

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

PSPIM409A - Maintain injury management case files

What evidence can you provide to prove your understanding of each of the following citeria?

Open injury management case files

  1. Case files are opened in compliance with legal and organisational requirements.
  2. Comprehensive details of claims are recorded in accordance with legislation, policy and procedures.
  3. All documents and other materials relating to claims are filed in accordance with file design and recordkeeping procedures.
  4. Access to and security of case files are controlled in accordance with the organisation's legal obligations and standards.
Case files are opened in compliance with legal and organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Comprehensive details of claims are recorded in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All documents and other materials relating to claims are filed in accordance with file design and recordkeeping procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access to and security of case files are controlled in accordance with the organisation's legal obligations and standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain injury management case files

  1. Correspondence, documentation, recordkeeping and reporting requirements are met and file copies are maintained in accordance with organisational policy and procedures.
  2. All actions relating to cases are documented and recorded on case files in accordance with legislation, policy and procedures.
  3. Information on files is completed and includes supporting information for any decisions or actions in accordance with legislation, policy and procedures.
  4. Case files are maintained to a standard that allows them to meet evidentiary requirements of tribunals and courts.
Correspondence, documentation, recordkeeping and reporting requirements are met and file copies are maintained in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All actions relating to cases are documented and recorded on case files in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on files is completed and includes supporting information for any decisions or actions in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Case files are maintained to a standard that allows them to meet evidentiary requirements of tribunals and courts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Close injury management case files

  1. All outstanding actions are completed and case files are closed in accordance with organisational policy and procedures.
  2. Medical closure is confirmed and required documents are checked for completeness before adding to file.
  3. Arrangements for any lump sum payment for non-economic loss are finalised in accordance with legislation, policy and procedures.
  4. Weekly payments are discontinued and outstanding accounts are dealt with in accordance with legislation, policy and procedures.
  5. Record closure is undertaken and files are archived in accordance with recordkeeping policy and procedures.
  6. Reconciliation of payments is carried out in accordance with organisational policy and procedures.
All outstanding actions are completed and case files are closed in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Medical closure is confirmed and required documents are checked for completeness before adding to file.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrangements for any lump sum payment for non-economic loss are finalised in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Weekly payments are discontinued and outstanding accounts are dealt with in accordance with legislation, policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record closure is undertaken and files are archived in accordance with recordkeeping policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconciliation of payments is carried out in accordance with organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV402B Deliver and monitor service to clients

PSPGOV406B Gather and analyse information

PSPGOV408A Value diversity

PSPGOV422A Apply government processes

PSPLEGN401A Encourage compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

maintenance of injury management case files in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to injury management

case studies and workplace scenarios to capture the range of situations likely to be encountered when maintaining injury management case files

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when maintaining injury management case files, including coping with difficulties, irregularities and breakdowns in routine

maintenance of injury management case files in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

demonstration

observation

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Required Skills and Knowledge

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

applying legislation, regulations and policies relating to maintaining injury management case files

recordkeeping

using written communications, including correspondence, file notes, meeting notes etc

responding to diversity, including gender and disability

applying procedures relating to occupational health and safety and environment in the context of injury management

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

legislation, regulations, policies, procedures and guidelines relating to injury management

public sector management acts

privacy legislation

freedom of information legislation

procedures that ensure confidentiality and security of personal information

rules relating to access to personal information

public sector and organisational recordkeeping requirements

reporting requirements

equal employment opportunity, equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of injury management

Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Other materials may be:

electronic information

photographs

tapes

videos

Completed information is:

dated

signed

accurate

legible

related to all conversations and activities, as well as formal meetings and correspondence

Closure policy may be:

no activity for a set period, such as 4 months

Legislation, policy and procedures may include:

workers rehabilitation/compensation legislation

allied legislation such as occupational health and safety acts, regulations and associated standards

privacy legislation

freedom of information legislation

procedures to ensure confidentiality and security of information

performance standards

rehabilitation and return to work manual

public sector legislation and standards

codes of conduct

codes of ethics